Website Privacy Policy & HIPAA Notice
Effective Date: July 7, 2026
1. Statement of Purpose
Our individual clinical practice (“Practice,” “we,” “us”) is dedicated to maintaining the privacy and security of your personal data and Protected Health Information (PHI). This policy describes how we collect, use, and protect your information across our website, patient portals, and digital communication channels. This policy aligns with the Health Insurance Portability and Accountability Act (HIPAA) and the Health Information Technology for Economic and Clinical Health (HITECH) Act. [1, 2, 3, 4, 5]
2. Information We Collect
We collect information to provide high-quality healthcare and communicate clinic updates efficiently. This information falls into two categories: [1, 2]
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- Protected Health Information (PHI): Medical history, treatment plans, health insurance details, and intake forms submitted through our secure portal. [1, 2, 3, 4, 5]
- Personal Contact Information: Your name, phone number, and email address provided during appointment scheduling, digital inquiries, or newsletter sign-ups. [1, 2, 3]
3. Strict Limits on Use and Disclosure [1]
Your trust is vital to us. We handle your contact information under the following strict mandates:
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- Practice Notifications Only: We use your phone numbers and email addresses strictly for practice-related communications. This includes appointment reminders, clinical updates, billing notifications, and direct care coordination. [1, 2, 3, 4, 5]
- No Commercial Sharing or Selling: We will never sell, rent, lease, or commercially share your personal information, phone numbers, or email addresses with third parties. [1, 2]
- Text Messaging (SMS) Consent: No mobile information or opt-in data for text messaging will be shared with third parties or affiliates for marketing or promotional purposes. [1] Only patients who indicate they wish to receive SMS messages from the practice by granting written consent in the office or via checking the box stating they want to receive the SMS messages related to their appointment when scheduling online shall receive the messages. Patients have the option of revoking the consent at any time.
We only disclose your personal information and PHI without your written authorization for core clinical operations permitted by law: [1, 2, 3]
5. Patient Rights
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- Access: You have the right to inspect and obtain a copy of your medical and billing records.
- Restriction: You can request that we restrict how we use or disclose your PHI for treatment, payment, or healthcare operations.
- Communication: You may request that we contact you via specific alternate methods (e.g., email instead of phone). We ask each patient their preference for written reminders of their appointment: text or email. We keep a hard copy form in office, it is also a question patients need to answer each time the fill out the online booking form.
- Revocation: You may opt out of automated practice notifications or SMS alerts at any time by replying “STOP” or contacting our office directly. [1, 2, 3, 4, 5]
- Reinstatement: If you choose to Opt-out of Text Messages Replying “Stop” the ONLY way you can receive text messages again if for you to Reply START. We have no way to override this.
6. Data Security Measures
We implement industry-standard physical, technical, and administrative safeguards to protect your data. All digital intake forms, email communications, and text notifications comply with HIPAA encryption standards to prevent unauthorized access, alteration, or disclosure. [1, 2, 3, 4, 5]
7. Updates to This Policy
We reserve the right to modify this privacy policy to reflect clinical or legal changes. Any updates will be posted directly to this page with a revised effective date. [1, 2, 3, 4, 5]
8. Contact Information
For questions regarding your privacy rights, or to file a formal complaint regarding your data privacy, please contact our Practice directly at:
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- Clinic Name: The Muscle Therapy Clinic
- Phone: 214-785-7945
- Email: [email protected]
- Address: 313 S. Jupiter Rd, Ste 205. Allen, TX 75002
- Clinic Name: The Muscle Therapy Clinic
